Shipping policy

Last updated: October 27, 2026

Where we ship

We ship from Los Angeles, California, to addresses in all 50 U.S. states and Washington, D.C. We do not currently ship internationally, to U.S. territories, or to APO/FPO/DPO addresses.

Processing time

Orders are typically processed and handed to the carrier within 1 business day (Monday–Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays are processed the next business day. During sales, launches, and the holiday season, processing may take an extra 1–2 business days. You will receive an email with your tracking number as soon as your order ships.

Shipping methods and rates

Method	Estimated delivery (after processing)	Cost
Standard (USPS)	3–8 business days	$5.99, or FREE on orders over $69
Express	2–3 business days	$11.99

The free-shipping threshold is based on your order subtotal after discounts and before shipping and taxes, and applies to Standard shipping only. Delivery times are carrier estimates and are not guaranteed; weather, carrier delays, and peak seasons can affect transit times.

Fragrance shipping restrictions

Alcohol-based fragrances are regulated as flammable liquids for shipping, so we pack and ship them according to carrier hazardous-materials rules. As a result, some services may be unavailable for certain destinations, and some packages may travel by ground only, which can add time to delivery. If the method you choose is not permitted for your address, we will contact you before your order ships.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address. If you spot a mistake, email us right away; we can update the address only before your order ships. Packages returned to us as undeliverable can be reshipped once the new shipping cost is paid.

Tracking, delays, and lost packages

Every order includes tracking. If your tracking has not updated for 7 business days, or your package shows as delivered but you cannot find it, see our Refund Policy and email us; we will help you open a claim with the carrier.

Damaged items

If anything arrives damaged or leaking, contact us within 30 days of delivery with photos, as described in our Refund Policy, and we will replace or refund the affected items.